Farmàcia Burset: going digital

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  • Health

Context

The Burset Pharmacy has always been keen to offer a quality customer experience. This family-run business recently took the next step in modernizing its customer experience, opting to install a Keo-e kiosk and Orion solution.

Installation

There are two ways for pharmacy customers to rank their passage through the various counters:

  • On the Keo-e kiosk
  • Thanks to their smartphone, by scanning the displayed QRCode

Benefits

By choosing ESII as its technology partner, Pharmacie Burset is demonstrating its commitment to innovation and the constant improvement of its services. This transition to digital reception offers many advantages for both the pharmacy and its customers:

  • Intuitive welcome with a choice of kiosk or smartphone.
  • No static waiting in front of counters.
  • Cost-effective reception thanks to the Keo-e’s POE power supply.
  • Modern image.

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