Envie: Car Cleaning by Appointment

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  • Retail

Context:

In Orleans, the store “Envie” is well-known among the population for its commitment to ecology, reflected in their baseline: “Our values give value back.” In addition to their business of selling and repairing household appliances, Envie offers a at home vehicle cleaning service with optimized water management. For this activity, the company has chosen the Orion Appointment solution to organize the scheduling of their cleaning team’s appointments.

Installation:

Thanks to Orion Appointment in SaaS mode, Envie easily enables its customers to schedule appointments for their various services, such as premium or standard car washes, with different rates based on the vehicle’s size. The cleaning team’s schedule automatically fills up as customers make appointments. The team simply needs to go to the designated location at the scheduled time.

Benefits:

The automatic filling of the schedule frees up the team from low-reward administrative tasks, such as answering phone calls and taking note of appointments.

For the customers, they can schedule appointments at their convenience without having to wait to call during business hours.

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