Expert for more than 40 years in reception management, ESII offers you various training and assistance programs to very simply and precisely meet your expectations. We invest the necessary time and human resources into every implementation.
Why train?
To better value your reception and optimize your queue management, it is important to master all the tools that are at available. We invest dedicated resources to ensure everyone on your team understands how to use our solutions.
To learn more about our training classes.
3 main objectives
They are convinced by our training
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Clinic of Pessac France« I decided to take this training because I was not very familiar with using the statistics module of the e-Sirius software. Following… »
I decided to take this training because I was not very familiar with using the statistics module of the e-Sirius software. Following this training, I was able to set up static dashboards with an automated monthly report that allows me to pilot my activity and helps me manage my services. Sanae was a very good trainer, very educational and was able to answer all my questions. It was a very good training experience.
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The different ESII training classes
We offer a wide selection of programs for all system users.
Organized by quality trainers, we adapt our training to your configuration, your environnement and your job position in the company.
- Users : Guarantee an efficient reception for the customer
- Statistics : Produce customized statistics reports regardless of your level of knowledge
- Managers : Better master your reception management tools to optimize your organization
- Advice / Expert audit : Get personalized help that includes analysis of your needs and organization
- Technical support : Know how the applications installed on the workstation, back up, reinstall.
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Configuration tools
- Changing ticket templates : create your own customized ticket templates.
- Change kiosk scenarios : define the most effective scenarios for your visitors.
- Changing video templates : ceate and edit video call banners.
- Broadcast advanced video communication : broadcast your messages with a customized playlist on all your sites.
- Video communication broadcasting : broadcast your messages on video.
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How to train?
All our training sessions are delivered at your convenience in our centers in Montpellier and Créteil, directly in your premises, or remotely.
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